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Vietnam Taxi Guide: Scams and Solutions

The ₹18,000 Fake Mai Linh Scam – Priya arrives in Ho Chi Minh City for a 5-day holiday. At Ben Thanh Market, she flags down what appears to be a Mai Linh taxi—a white sedan, “Mai Linh” written on the side, meter visible on dashboard.

The driver is friendly: “Where you go, madam?”
“District 1, Dong Khoi Street.”
“Okay, I use meter.”

Priya gets in. The meter displays poorly, showing “100” initially. As the car moves, numbers climb rapidly. By the time she reaches her hotel (3km away), the meter reads “640.”

“640,000 dong, please,” the driver demands.

Priya hesitates. That’s ₹2,300. Seems high for 10 minutes, but she doesn’t know Vietnam prices. The driver starts shouting in Vietnamese, becoming aggressive. Feeling scared and alone, she pays.

Later, at her hotel, the receptionist is shocked: “That same trip should cost 60,000-80,000 dong maximum (₹220-290). You were scammed. Real Mai Linh taxis are GREEN, not white. You caught a fake Mai Linh.”

Priya lost ₹2,000 in one ride. This exact scam operates daily across Vietnam, specifically targeting foreign tourists unfamiliar with legitimate taxi company colours and meter reading methods.

This comprehensive Vietnam taxi guide explains how to identify real vs. fake taxis, recognise meter manipulation, use ride-hailing apps correctly, and avoid every common transport scam Indians face in Hanoi, Ho Chi Minh City, and beyond.

Real vs. Fake Taxis: Critical Recognition

Vietnam has TWO legitimate nationwide taxi companies. Memorise their exact appearance:

Mai Linh (Real): GREEN Everything

  • Colour: Bright GREEN cars (NOT white, NOT blue)
  • Logo: Mai Linh in distinctive font
  • Driver uniform: Green shirt, green tie
  • Phone number on car: 028 38 38 38 38 (or local variants with 38 pattern)
  • Taxi ID number: 4-5 digit number displayed on car door

If you see “Mai Linh” on WHITE car → 100% FAKE

Vinasun (Real): WHITE with Specific Logo

  • Colour: WHITE cars with RED Vinasun logo
  • Logo: Distinctive red Vinasun branding (specific font/design)
  • Driver uniform: Dark green shirt with maroon tie
  • Phone number: 028 38 27 27 27 (27 pattern repeated)
  • Taxi ID number: Visible on doors

Common Fake Taxi Names (AVOID!)

Scammers create nearly-identical names to confuse tourists:

Fake Mai Linh variants:

  • “Mei Linh” (different spelling)
  • “Mai Lin” (missing H)
  • “Mailin” (one word)
  • “M. Taxi Group” (similar logo)

Fake Vinasun variants:

  • “Vinasum” (M instead of N)
  • “Vina Sun” (extra space)
  • Similar white cars with slightly different logos

Recognition tip: If the taxi name resembles established brands but isn’t exactly “Mai Linh” or “Vinasun,” it’s definitely fake.

The Ben Thanh Market Trap

Ben Thanh Market in Ho Chi Minh City is a notorious hub for fake taxis. Scam taxis deliberately park there, knowing confused tourists will grab the first available ride.

Solution: Walk 2-3 blocks away from Ben Thanh before hailing a taxi. Or use Grab/Xanh SM apps instead.

The Meter Manipulation Scams

Even if you catch legitimate Mai Linh or Vinasun, some drivers manipulate meters. Understanding the Vietnamese dong and meter displays prevents this.

Understanding Vietnamese Dong (VND)

Currency: Vietnamese Dong (VND or ₫)
Exchange rate (November 2025): 1 Indian Rupee = approximately 305-310 VND

Denominations:

  • Notes: 10,000, 20,000, 50,000, 100,000, 200,000, 500,000 VND
  • No coins in regular use

The confusion factor: Notes look similar (blue 20,000 vs. blue 500,000). Easy to mix up.

How Taxi Meters Display

Vietnamese taxi meters show numbers WITHOUT the last three zeros. So “64.0” on the meter = 64,000 VND, NOT 64 VND.

Examples:

  • Meter shows “35.0” = 35,000 VND (₹125)
  • Meter shows “120.5” = 120,500 VND (₹430)
  • Meter shows “64.0” = 64,000 VND (₹230)

The “Extra Zero” Scam

Common scam: Driver verbally adds an extra zero. The meter shows “64.0” (meaning 64,000), the driver demands “640,000”, claiming the meter shows that amount.

How it works:

  1. Short 3-5km trip, meter legitimately reaches 65,000-80,000 VND
  2. Meter displays “65.0” or “80.0”
  3. Driver loudly states “650,000!” or “800,000!”
  4. Tourist, confused by the currency and tired from travel, pays

Cost: Tourist pays 10x the actual fare. Loses ₹1,500-2,500 per ride!

Solution:

  • Screenshot this formula: Meter number × 1,000 = Total fare in VND
  • Use calculator app: Meter 64 → 64 × 1,000 = 64,000 VND
  • If the driver insists higher amount, show the calculation, refuse payment, and get locals involved

The Fast/Rigged Meter

Some taxis use rigged meters programmed to jump rapidly—2-3x faster than legitimate meters.

Recognition:

  • Meter jumping 5,000-10,000 VND every few seconds, even in traffic
  • Towel/cloth covering part of the meter (hiding controls)
  • 2km trip showing 150,000-200,000 VND (should be 40,000-60,000)

Example: A Tourist reported a 45-minute airport-to-hotel trip costing 1,000,000 VND on a tampered meter. Same route with an honest meter: 250,000-300,000 VND.

Solution:

  • Use Google Maps to track the route and distance
  • If the meter is climbing absurdly fast, point it out immediately
  • Stop the taxi, pay a reasonable amount, exit, and find a different transport

Ride-Hailing Apps: The Safer Alternative

Major ride-hailing apps operating in Vietnam 2025: Grab (55% market share), Xanh SM (32% market share, launched 2023), Be (6% market share), and Gojek.

Grab: Most Reliable, Widest Coverage

Coverage: Available in Ho Chi Minh City, Hanoi, Da Nang, Hoi An, Hue, Can Tho, and most major cities

Pricing (2025):

  • Short 1-2km ride (motorbike): 25,000 VND (₹90)
  • Medium 5-10km ride: 45,000-85,000 VND (₹160-305)
  • 15-minute car ride Hanoi/HCMC: $3-5 USD (₹255-425)

Advantages:

  • Grab prioritised for availability during peak times (26%) and a simple booking process (17%)
  • Price known before booking (no meter scams possible)
  • GPS tracked the entire journey
  • English app interface
  • Cash or card payment

Disadvantages:

  • Surge pricing during rain/rush hour
  • Slightly more expensive than local apps
  • Occasional driver cancellations in smaller cities

For Indians: Best overall reliability. Grab operates across Southeast Asia—if you used it in Thailand/Singapore, the same app works in Vietnam.

Xanh SM: Cheapest, Eco-Friendly

Xanh SM launched in 2023 as Vietnam’s first all-electric taxi fleet, operated by Vingroup.

Coverage: Major cities—Hanoi, Ho Chi Minh City, Da Nang. Expanding to other areas

Pricing: Generally cheaper than Grab, with regular promotions and discounts

Advantages:

  • Xanh SM rated highest for driver service and hygiene, offering clean new vehicles (16%)
  • Cheaper than Grab for the same routes
  • All-electric vehicles (comfortable, quiet)
  • Polite, professional drivers
  • Frequent discount codes

Disadvantages:

  • Requires a Vietnamese phone number to register (eSIM may not work)
  • Limited coverage outside major cities
  • Fewer drivers than Grab (longer wait times possible)

For Indians: Best for budget travellers staying in Hanoi/HCMC, willing to get a Vietnamese SIM card.

Be: Budget Option with Heavy Discounts

Coverage: Hanoi, Ho Chi Minh City, major cities

Pricing: Be depends on deep discounts, seen as having the best promotional deals (23%) and competitive pricing (24%)

Advantages:

  • Cheapest option when discounts are active
  • Student discounts (25% off rides starting/ending at schools)
  • Multi-service app (rides, food delivery, packages)

Disadvantages:

  • Fewer drivers than Grab/Xanh SM
  • Less reliable during peak hours
  • The app interface is less polished

For Indians: Third backup option. Use if Grab/Xanh SM is unavailable or significantly more expensive.

Gojek: Motorbike Focus

Gojek (operating as GoViet in Vietnam) offers primarily motorbike rides, perfect for avoiding traffic jams. Short trips 10,000-20,000 VND (less than $1 USD).

Best for: Solo travellers, no luggage, wanting the fastest option through congested traffic.

Not ideal for: Families, anyone with bags, rainy weather, safety-concerned tourists.

Fair Taxi Prices (2025 Vietnam)

Legitimate Metered Taxi Costs

Real Vinasun or Mai Linh meters start around 12,000-15,000 VND. Typical 10-15 minute trip costs around 50,000 VND ($2 USD).

Ho Chi Minh City examples:

  • Within District 1: 20,000-50,000 VND (₹70-180)
  • Landmark 81 to District 1: 100,000-200,000 VND (₹360-720)
  • Tan Son Nhat Airport to city centre: 150,000-200,000 VND (₹540-720)

Hanoi examples:

  • Old Quarter to Hoan Kiem Lake: 30,000-50,000 VND (₹110-180)
  • Noi Bai Airport to Old Quarter: 300,000-400,000 VND (₹1,080-1,440)
  • Short cross-city trip: 60,000-100,000 VND (₹215-360)

Rule of thumb: If metered taxi costs more than 200,000 VND for a short city trip, something’s wrong.

Safety Tips for Indian Tourists

Solo Female Travellers

Safest options (in order):

  1. Grab/Xanh SM apps (GPS tracked, driver ratings)
  2. Hotel-arranged taxi (verified drivers)
  3. Mai Linh/Vinasun called via hotel phone
  4. Mai Linh/Vinasun flagged on street (daytime only)

AVOID:

  • Street-hailed taxis at night
  • Any taxi without clear company branding
  • Motorbike taxis after dark (unless Grab Bike)
  • Taxis parked at tourist traps (Ben Thanh Market)

General Precautions

  1. Always use Google Maps
    Turn on navigation so the driver sees you’re tracking route
  2. Photo the license plate
    Front and rear, before entering the taxi
  3. Sit in the back seat
    Professional distance, easier exit if uncomfortable
  4. Keep your luggage with you
    Don’t put valuables in the boot/trunk
  5. Share trip details
    Send Grab/Xanh SM trip link to family/friends
  6. Have the hotel address in Vietnamese
    Written clearly, show to driver
  7. Carry small denomination notes
    50,000, 100,000, 200,000 VND. Avoid giving 500,000 notes

Airport Taxi Strategy

Hanoi (Noi Bai Airport)

Official taxi ranks: Outside arrivals, clearly marked

Cost to Old Quarter: Approximately $10-15 USD (300,000-450,000 VND / ₹1,080-1,620) with legitimate meter taxi

Best strategy:

  • Option 1: Pre-book Grab/Xanh SM (avoid airport taxi hustle)
  • Option 2: Use the official Mai Linh/Vinasun rank, insist on the meter
  • Option 3: Airport minibus to city (cheaper, ₹200-300)

AVOID: Touts offering “special taxi” in the arrivals hall

Ho Chi Minh City (Tan Son Nhat Airport)

Official taxi rank: Outside domestic and international terminals

Cost to District 1: 150,000-250,000 VND (₹540-900)

Best strategy:

  • Pre-book Grab showing “Tan Son Nhat Airport” as pickup
  • Wait at the designated Grab pickup zone
  • If using a metered taxi, photograph the meter at the start showing 12,000-15,000 VND

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Common Additional Scams

The Currency Switch

How it works: You pay with a 500,000 VND note (blue). The driver quickly switches it for a 20,000 VND note (also blue) and claims you underpaid.

Solution:

  • Before handing money, clearly state the denomination aloud: “This is 500,000 dong”
  • Don’t let Bill leave your sight until the driver acknowledges
  • Use exact change when possible

The “Broken Meter”

How it works: Driver claims meter broken, quotes flat rate (always inflated).

Solution:

  • Exit immediately, find a different taxi
  • Broken meter is illegal in Vietnam
  • Use the app instead

The Long Route

How it works: The Driver takes an unnecessarily long route to inflate the legitimate meter.

Solution:

  • Google Maps navigation (voice on, so the driver hears)
  • If the route is clearly wrong, politely say, “Google Maps shows a shorter way”
  • Worst case: Stop taxi, pay a reasonable amount for the distance covered, exit

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Frequently Asked Questions

How do I identify real Mai Linh taxis?

Real Mai Linh taxis are BRIGHT GREEN with distinctive logo, green-uniformed drivers wearing green ties, and phone number 028 38 38 38 38 displayed on car. Fake Mai Linh taxis are often WHITE or use slightly different spellings like “Mei Linh” or “Mai Lin”. If taxi is white and says Mai Linh, it’s 100% fake.

What does “64.0” on taxi meter actually mean?

Vietnamese taxi meters drop the last three zeros. “64.0” means 64,000 VND (₹230), NOT 64 VND or 640,000 VND. Formula: Meter number × 1,000 = Total fare in Vietnamese Dong. This prevents extremely long numbers on display but confuses tourists unfamiliar with system.

Is Grab or Xanh SM cheaper in Vietnam?

Xanh SM is generally 10-25% cheaper than Grab for same routes with regular discount promotions. However, Grab has wider coverage and more available drivers especially during peak hours. Download both apps and compare prices before booking. Grab more reliable in smaller cities; Xanh SM better value in Hanoi and HCMC.

How much should Hanoi airport to Old Quarter cost?

Legitimate metered taxi (Mai Linh or Vinasun) costs 300,000-400,000 VND (₹1,080-1,440). Grab/Xanh SM app typically shows 350,000-450,000 VND. Any quote above 500,000 VND indicates scam. Pre-booking Grab eliminates haggling and ensures fair price.

Are motorbike taxis safe for tourists in Vietnam?

Grab Bike and Gojek motorbike services generally safe for solo travellers without luggage during daytime. Drivers wear helmets, provide passenger helmet, and rides are GPS tracked through app. Avoid freelance motorbike taxis approached on street (price manipulation common). Not recommended for families, anyone with bags, or rainy weather.

What should I do if taxi driver demands 10x meter amount?

Stay calm. Use phone calculator showing: Meter number × 1,000 = Actual fare. If meter shows 65, correct fare is 65,000 VND not 650,000 VND. Firmly refuse overpayment. If driver aggressive, exit taxi, seek help from nearby locals or police. Pay only reasonable amount based on distance travelled using Google Maps estimate.

Disclaimer

Prices and exchange rates reflect November 2025 approximations and fluctuate. Taxi company policies and app availability subject to change. Scam tactics evolve—stay vigilant even with this guide. Information based on traveller reports and research, not legal advice. Individual experiences vary. Always prioritise personal safety over money when facing aggressive situations.

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